Shipping policy

We carefully pack every BLANK AND STONE® order to ensure it reaches you safely and in perfect condition.

UK delivery

We currently deliver to UK addresses.

We aim to dispatch orders within 1–3 working days of receiving your order. Once your order has been dispatched, you will receive confirmation by email.

Delivery times are estimates and may vary during particularly busy periods, including Christmas and other seasonal periods.

Delivery charges

We offer free standard UK delivery on orders over £50.

For orders of £50 or less, the applicable delivery charge will be clearly shown at checkout before you complete your purchase.

From time to time, we may offer additional delivery promotions. Any applicable terms will be displayed on our website or at checkout.

Tracking

Where a tracked delivery service is used, tracking information will be provided once your order has been dispatched.

Damaged parcels

Our products are carefully packaged for delivery. If your order arrives damaged, please contact us as soon as possible after delivery.

Please retain the product and its packaging and, where possible, send us photographs of the damage so that we can resolve the matter quickly.

Incorrect or missing items

If anything is missing from your order, or you receive an incorrect item, please contact us and we will put things right as quickly as possible.

Delivery problems

If your parcel has not arrived when expected, please contact us and we will investigate the delivery for you.

Please ensure that the delivery address supplied when placing your order is complete and accurate. If you notice an error after placing your order, please contact us as soon as possible.

How to contact us

For questions about an order or delivery, please contact:

BLANK AND STONE®
A trading brand of S J Blankstone Limited
Email: info@blankandstone.co.uk